Privacy Policy

1. Information We Collect

We are committed to safeguarding the privacy of our website visitors and account holders. We collect, store, and process personal data strictly in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India, the IT Act 2000, and international privacy laws including GDPR.

• Website Visits & Metadata: IP address, geographical location, browser type, operating system, referral source, length of visit, and page views.
• Account Registration: Name, valid permanent email address, country of residence, and encrypted account password.
• Transactions & Orders: Purchase history, currency preferences (USD), invoice records, and software serial key activations.

2. Strict Anti-Spam Policy (Newsletter & SMS / WhatsApp)

Producer Toy does NOT send spam - ever. Our email and SMS communications are strictly permission-based:

• Newsletter Subscribers: A user is added to our newsletter database ONLY when opting in during registration. Every newsletter contains a 1-click Unsubscribe link at the top and bottom.
• SMS & WhatsApp Subscribers: SMS communications are sent solely based on explicit opt-in permission, which can be withdrawn at any time by replying "STOP".
• Necessary Communications: Transactional emails (order confirmation, invoices, download key delivery, security alerts) are sent as part of our contractual obligations to fulfill your purchase.

3. Financial Information Security

Producer Toy does NOT store credit/debit card numbers, CVVs, or bank account details on our servers. All monetary transactions are processed directly through PCI-DSS compliant international payment gateways (Stripe, Razorpay, PayPal). All electronic data transmissions are encrypted using 256-bit SSL/TLS encryption.

4. Cookies & Tracking Technologies

We use necessary session cookies to maintain your login session, shopping cart items, and security tokens. We also use analytics cookies (e.g. Google Analytics) to understand website usage and improve store performance. You can adjust your browser settings to block non-essential cookies at any time.

5. Data Sharing & Third Parties

We will never sell or rent customer email addresses or personal data to third parties for commercial gain. We share data strictly with trusted service providers required for cloud hosting, database management, and order fulfillment.